Returns & Exchanges

At Just Thrive, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your selection isn't the perfect fit, we are here to help you find your next favorite look or provide a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the pre-paid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure the package is scanned to ensure tracking is activated.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing